Here are some rankings from JD POWER with respect to mortgage companies:

Home Mortgage Service Satisfaction Ratings: USAA FEDERAL SAVINGS BANK

Mortgage Servicers are companies that receive your mortgage payments. They may or may not have originated the loan.

Primary Mortgage Origination Ratings: SUNTRUST MORTGAGE

Mortgage Originators are companies that initially bought the loan from either a mortgage broker or correspondent lender. They may or may not service the loan.

Home Equity Line/Loan Origination Ratings: WACHOVIA

Home Equity Lines are typically the variable rate second mortgages tied to the prime rate. Loan origination companies may or may not service the loan.