May
24
JD POWER Awards: Mortgage Companies
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Here are some rankings from JD POWER with respect to mortgage companies:
Home Mortgage Service Satisfaction Ratings: USAA FEDERAL SAVINGS BANK
Mortgage Servicers are companies that receive your mortgage payments. They may or may not have originated the loan.
Primary Mortgage Origination Ratings: SUNTRUST MORTGAGE
Mortgage Originators are companies that initially bought the loan from either a mortgage broker or correspondent lender. They may or may not service the loan.
Home Equity Line/Loan Origination Ratings: WACHOVIA
Home Equity Lines are typically the variable rate second mortgages tied to the prime rate. Loan origination companies may or may not service the loan.